Policies

1. Introduction
Welcome to Pink Healing Stone LLC. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website.

2. Information We Collect
We collect various types of information to provide and improve our services:

• Personal Information: We may ask for personal information, such as your name, email address, and contact details when you sign up for our newsletter or create an account.

• Usage Data: We collect information about how you access and use our website, including your IP address, browser type, and pages visited.

3. How We Use Your Information
We use the information we collect for various purposes, including:

• To provide, maintain, and improve our website

• To communicate with you, including responding to inquiries and sending updates

• To analyze usage and trends to enhance user experience

4. Sharing Your Information
We do not sell or rent your personal information. We may share your information in the following situations:

• With Service Providers: We may share your data with trusted third-party vendors who assist us in operating our website and providing services.

• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our website. You can manage your cookie preferences through your browser settings.

6. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:

• The right to access and receive a copy of your data

• The right to rectify inaccurate information

• The right to request deletion of your data

8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with a new effective date.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

pinkhealingstone@gmail.com

We are committed to providing you with a seamless shopping experience, including prompt shipping of your orders.

1. Processing Time
All orders are processed within [1-3 business days]. Please allow additional time for order processing during peak seasons or holidays.

2. Shipping Methods and Delivery Time
We offer standard shipping with an estimated delivery time of 3-5 business days from the date of shipment. Delivery times may vary based on your location and shipping method selected at checkout.

3. Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your order. 

4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your shipment’s progress.

5. Delivery Issues
If your order has not arrived within the estimated delivery timeframe, please contact us at pinkhealingstone@gmail.com so we can assist you in resolving the issue.

6. International Shipping
We currently do not ship internationally.

7. Changes to This Policy
We may update this shipping policy periodically. Any changes will be posted on this page with a new effective date.

If you have any questions or concerns regarding our shipping policy, please reach out to us at:

pinkhealingstone@gmail.com

We strive to ensure that you are satisfied with your purchase. If you’re not completely happy, please review our return policy below.

1. Return Eligibility
You may return most items within [30] days of receipt for a full refund or exchange. To be eligible for a return, items must be:

• Unused and in the original packaging

• Accompanied by the original receipt or proof of purchase

2. Non-Returnable Items
Certain items are non-returnable, including:

• Gift Cards, Personalized Items. 

3. Return Process
To initiate a return:

1. Contact our customer service team at pinkhealingstone@gmail.com to obtain a Return Authorization (RA) number.

2. Package your item securely and include a copy of your original receipt or proof of purchase.

3. Ship the item to the address provided in your RA confirmation.

4. Return Shipping Costs
You are responsible for the return shipping costs unless the return is due to an error on our part (e.g., wrong item, defective product). In such cases, we will provide a prepaid shipping label.

5. Refund Processing
Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within [5-7 business days].

6. Exchanges
If you wish to exchange an item for a different size or color, please follow the return process above and place a new order for the desired item.

7. Changes to This Policy
We may update this return policy periodically. Any changes will be posted on this page with a new effective date.

If you have any questions about our return policy, please contact us at:

pinkhealingstone@gmail.com

At Pink Healing Stone LLC, we are committed to creating a positive and respectful environment for all users. This Conduct Policy outlines the expected behavior when interacting with our website, services, and community.

1. Purpose
The purpose of this Conduct Policy is to promote a safe and inclusive space for everyone. By using our website, you agree to adhere to these guidelines.

2. Acceptable Behavior
When using our website, you are expected to:

• Treat others with respect and courtesy.

• Communicate in a constructive and civil manner.

• Use appropriate language and avoid offensive or abusive content.

3. Prohibited Behavior
The following behaviors are strictly prohibited:

• Harassment, intimidation, or threatening actions towards others.

• Use of hate speech, discriminatory remarks, or any form of derogatory language.

• Posting or sharing content that is obscene, violent, or illegal.

• Spamming, phishing, or any fraudulent activity.

• Misrepresentation of your identity or affiliation.

4. Reporting Violations
If you witness or experience any behavior that violates this Conduct Policy, please report it to us immediately at pinkhealingstone@gmail.com. We take all reports seriously and will investigate accordingly.

5. Consequences of Violations
Any violation of this Conduct Policy may result in:

• Warning or temporary suspension of access to our website

• Permanent removal from our community

• Legal action, if necessary

6. Changes to This Policy
We may update this Conduct Policy from time to time. Any changes will be posted on this page with a new effective date.

7. Contact Us
If you have any questions or concerns regarding this Conduct Policy, please reach out to us at:

pinkhealingstone@gmail.com